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The responsibility for scheduling appointments for disease state management services typically falls to the pharmacy technician. Pharmacy technicians are often positioned to handle administrative tasks within the pharmacy, which includes managing appointment schedules. They work closely with pharmacists and patients to ensure smooth operation of pharmacy services, including coordinating disease management programs that require effective appointment management.

Pharmacists are primarily focused on patient care, medication management, and clinical responsibilities, which might limit their time for scheduling tasks. Office managers generally oversee the operations of the pharmacy but may not be directly involved in patient appointment settings. Insurance representatives focus on determining coverage and benefits rather than managing appointments for specific services. Therefore, pharmacy technicians are best suited to handle this task, making them the correct choice in this context.